Hailey McClellan

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Activity overview

Latest activity by Hailey McClellan
  • Hailey McClellan created an article,

    View Game Roster Attendance for Coaches/Team Managers

    Coaches and Team Managers can view what players on their team will be attending games. Game Roster attendance is visible on their Team Page.    Important Note  This Organization Option must be set...

  • Hailey McClellan created an article,

    Recreation Customer Resources Guide

    This article is full of resources to help you navigate the Recreation Management resources. Links to articles about support, learning, and requests can all be found here!   Article Navigation Sup...

  • Hailey McClellan commented,

    An update has been made to this feature. You can now configure the Default Start and End Dates when creating the facility and you don't have to do it for every individual day the facility is open. 

  • Hailey McClellan created an article,

    Create and Manage Team Tags

    Coaches or Team Managers can create Tags to keep track of team responsibilities such as bringing snacks, providing drinks, cleaning up the facility, etc. Participants can then volunteer for a Tag t...

  • Hailey McClellan created an article,

    League Portal Overview for Team Managers

    The League Portal is only useful for Team Managers if your organization allows them to invite participants to join teams. For Team registrations, the representative who registers on behalf of the t...

  • Hailey McClellan created an article,

    Invite Team Members to Join the Team Roster

    For Team registrations, upon registration, there will only be a Team Manager listed on the roster and NO participants. Staff can Invite Players to Join a Team Roster. Team Managers and assigned Coa...

  • Hailey McClellan created an article,

    Cost of Goods Sold (COGS) Guide

    This article goes over the different aspects and features of COGS.    Article Navigation New Permissions for POS items  Add Inventory Entry  Inventory Log  Catalog  Reports  How does a customer v...

  • Hailey McClellan created an article,

    Duplicate a Session

    This article will go over how to duplicate a Session. This can be useful when setting up a new session with similar settings.  Important Note When a Session is duplicated, the Session Reminder ena...

  • Hailey McClellan created an article,

    Printing a Calendar View using Export

    This article will go over how to print out a view of current reservations in calendar format from Facility Calendar using the Export Current View options.    Important Note This method will also w...

  • Hailey McClellan created an article,

    Troubleshoot Transaction Capture Issues

    This article will cover what to do when an authorization occurs with no capture.   The biggest change that happens with the Auth/Capture process is that you may see transactions that are pending wi...