We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.
Declined Payment on Auto-Billing
Updated:
When an automatic payment gets declined the system will automatically try to pull the charge again the next day continually until the payment is processed.
Note: This applies to payment plan sessions, membership auto-billing, and Accounts Receivable (A/R) Center auto-billing.
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