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Change Order of Prompts

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5 comments

  • Kaela Hopkins

    I am not seeing the connection between Steps 3 and Steps 4 in the tutorial above. The questions in Step 4 don't seem to match up with the order of prompts listed in Step 3. Can someone explain as we are trying to figure out how to order our prompts and were excited to find this tutorial, but then disappointed because it doesn't make sense.

    Also, can you speak to ordering prompts if you have more than one category? For instance, we have three categories so do we have to first sort or filter by the one category we are trying to organize prompts for?

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  • Clara Siegele

    Hi Kaela,

    Thanks for the feedback! The screenshot on step 4 has been updated to show how the prompts will display on the Checkout screen. These instructions apply to organizing the entire Prompts screen so you will not need to first filter by category in order to change the order.

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  • Kaela Hopkins

    Thank you so much for revising this tutorial and answering my question about the impact of categories on prompt organization. We really appreciate it!

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  • Scott Stanfill

    We have over 100 prompts, is there a way to move a prompt from the 2nd page to the 1st page on the prompts list?

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  • Clara Siegele

    Hi Scott, 

    At this time you are not able to move a prompt from one page to another if you have over 100 prompts. Feature requests can be submitted to our product team here: https://www.civicrec.civicplus.help/hc/en-us/community/topics/115000377233-Configuration-Feature-Requests 

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