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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create a Help Center Account

  • Updated:

This article will show you how to create an account for the CivicRec Help Center. An account is required if you wish to sign in to view Release Notes, submit a feature request, or view your support tickets.

 

Important Notes

  • This account is different than what you use to log in to your CivicRec product, however, we do recommend using the same email address
  • You can use the same account to log in to any of the CivicPlus product Help Centers

 

Instructions

 

  1. Click the Sign In link found in the top-level menu of the Help Center:
    Rec Management Help Center Sign In Link.
  2. Select the Sign up link in the resulting Sign In dialog box:
    Rec Management Help Center Sign Up Dialog Box Sign Up Link.
    Note: Click the Get a password link if you have had previous email communication with our Support team:
    Rec Management Help Center Sign Up Dialog Box Get a Password Link.
  3. Enter Your full name and email:
    Rec Management Sign Up Dialog Box Your Full Name and Your Email Fields.
    Note:We recommend registering with the same email address you use to sign in to your CivicRec system so that you will be able to view past Support tickets.
  4. Click the Sign up
    button    :Rec Management Sign Up Dialog Box Sign Up Button.

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