The Allow Public Rental Adjustments option lets public users adjust their reservation(s) at a facility. You can also create a Public Adjustment/Cancellation fee. 

Important Notes  

• Internal staff will not receive a notification email when a public user adjusts their reservation online. 
• Public Rental Adjustments cannot be made if a discount is attached to the facility reservation. 
• You must also Allow Online Reservations for a facility in order for a public user to be able to make rental adjustments. 
  

Instructions

1. Navigate to Facilities > Facility List
   
   
2. Expand a Location
   
   
3. Choose a Facility to edit
   
4. Navigate to Rental Options
   
   
5. Make sure the Online Rental Mode is set to Allow Online Reservations
   
   
6. Check Allow Public Rental Adjustments
   
   
7. If needed, set a Rental Adjustment Time Frame
   
   
   • Note: This will attach a time frame restriction to the rental adjustment policy for the public user. Public users will not be able to adjust reservations within the specified number of days.
8. Click Save Facility
   
   

Resources

• Enable Public Reservation Cancellations
• Create a Public Adjustment/Cancellation Fee