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Due to widespread impacts resulting from hurricane Helene CivicPlus is committed to enhancing our resources to manage the anticipated increase in traffic and mitigate any potential disruptions. We will prioritize all assistance requests from affected areas to ensure we provide the highest level of support possible. Please be assured that we are here to assist you in any way we can during this challenging time. Your safety and satisfaction are our top priorities.

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Create Cards for Family Memberships

  • Updated:

Family memberships are sold to the primary account holder only. Each additional family member on the membership must have a card created to give them access to the membership. This article will show you how to create cards for family memberships.

 

 

Pre-Requisites

  1. Create a Membership/Pass Card Template
  2. Select the Card Style in Membership Settings

 

Instructions

  1. Search and select a user
    search and select user
  2. Click View/Print Memberships under Account Actions on the right-hand side
    view print membership
  3. Use the All Account Memberships drop-down at the top of the page to select the membership
    select membership
  4. Select View/Print Card
    view print card
  5. Click Create card for [name] for each family member who needs access to the membership
    create card
  6. If you're using physical cards from CivicRec, you may now Print the Membership Cards
    print card
  7. If you are associating the membership to a preprinted card, you will want to update each family member's card to have the same Member Number as the preprinted card
    change member number

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