This article will walk through how a public user can create a CivicRec account.  

Important Note

• The primary account holder will be the first user created on the account and should always be an adult. If setting up a family account, create a "parent" first before you add a child user to the account. Learn more about Primary Account Holders vs Account Members.

Instructions

1. On the Public View, click Log In/Create Account
   
2. Select Create Your Account
   
   
3. Fill in Account Holder fields
   
   
   • Note: Fields will vary based on your site, including required fields.
   • Basics: 
     • Name (Required): Provide first, middle, and last name
     • Date of Birth (Required): Add your birth date
     • Gender: Specify gender
       • Note: If the Inclusive Gender Options setting is enabled, Non-Binary and Prefer Not To Say will show as options.
   • Contact Info:
     • Phone 1-3: Enter phone number, type of phone, and the mobile carrier
       • Note: If listing a cell phone number, you must select the mobile carrier if you wish to receive text message notifications.
     • Email Preferences: Click Add Email to enter an email address and set email notification preferences
     • Emergency Contacts: Add emergency contacts for the user
       • Note: If the Emergency Contacts Required organization option is enabled, you will be required to add the specified number of emergency contacts before saving. 
   • Address:
     
     • Address Line 1-2 (Required): Add your address
       
     • City, State, Zip: Enter the zip code, city, and state
     • Country (Required): Select the correct country
     • County: Enter the residential county or parish
   • Account Settings:
     • Primary Email (Required): Enter your email address, this will be the username that you will use to sign in to your account
     • Password (Required): Create and confirm a password
       
       • Note: Passwords must be at least 8 characters long and contain characters from at least 3 of the following categories:
         • Lowercase letters
         • Uppercase letters
         • Numbers
         • Special characters
4. Click Next Step: Other Account Members
   
   
5. If needed, click Add Account Member to add additional users to the account
   
6. Enter their information
   
   
   • First/Last: Add the first and last name of the user
   • Gender: Select a gender for the user (M = Male, F = Female, NB = Non-Binary, and PNTS = Prefer Not To Say)
     • Note: The Inclusive Gender Options setting has to be enabled for Non-Binary and Prefer Not To Say to show as options.
   • Birthday/Grade: Indicate their birthday and/or grade
7. Click Save & Close to complete the account setup
   

Resources

• Create a Public Account on Mobile
• Log in to CivicRec with Facebook or Google (New Users)
• Account Holder vs Account Member