Create a Public Account on Mobile

This article will show you how a public user can create an account on the mobile view.   

Instructions

1. Click Account at the top of the screen
   
2. Click the Login with Email button
   
3. Click the Sign up Link 
   
4. Fill out Email Login Fields 
   
   
   • Email: Enter an Email for the Account
   • First Name: Fill in the first name for the Account
   • Last Name: Fill in the Last name for the Account
   • Password: Set up a password with the requirements
   • Confirm Password: Retype the password
5. Click the Create Account Button
   
6. Enter the OTP (one time Password) that was sent to your email and click the Verify button
   
7. Fill in the user fields
   
   
   Note: Fields will vary based on your site, including required fields.
   • Account:
     • Email Address (Required): Enter the primary email address of the user
     • Password/Confirm Password (Required if applicable): Create and confirm a password
       
       • Passwords must be at least 8 characters long and contain characters from at least 3 of the following categories:
         • Lowercase letters
         • Uppercase letters
         • Numbers
         • Special characters
   • Basic Info: (Required)
     • Name: Provide first, middle, and last name
     • Gender: Specify the gender of the user
       
       Note: If you have enabled the Inclusive Gender Options setting, Non-Binary and Prefer Not To Say will show as options.
     • Birthdate: Enter the user's date of birth
   • Contact:
     • Primary Phone (required): Enter the primary phone number and select the mobile carrier if applicable
     • Mobile Phone: If desired, add a cell phone number and select the carrier
     • Work Phone: If desired, add a work phone and carrier
       
       Note: If listing a cell phone number, you must select the mobile carrier if the user wishes to receive text message notifications.
       
   • Address (required):
     • Address Line 1-2: Add the address of the new user
       
     • City, State, Zip: Enter the zip code, city, and state for the user
     • Country: Select the correct country for the user
     • County: Enter the residential county or parish
     • Apply Changes To Other Household Members: Select if you wish any changes you make to contact information for this account holder will apply to all members of the account
   • Manage Emergency Contacts: Add emergency contacts for the user
     Note: If the Emergency Contacts Required organization option is enabled, you will be required to add the specified number of emergency contacts before creating the user.
8. Click Apply after filling out any fields 
   
   
9. Click the Catalog Icon in the top right corner to start signing up for activities 
   
   
   
   

Resources

• Account Holder vs Account Member