This article will show you how to enable a Pay Later option. Pay Later can be used in the checkout process for many reasons. Here are just a few examples of when using a pay later option can come in handy:
- If the user is online at home and needs a staff override but your staff doesn’t accept credit card information over the phone, it can be used to send the balance and have the user pay on their own.
- If a user is having trouble with credit/debit card approval or doesn’t have the full amount in cash on them, the balance can be applied to their account.
- If you have special arrangements for certain users or on certain facility rental types where they can pay a portion upfront and a portion later.
Important Note
- Pay Later is not available for checkout on a mobile device.
Prerequisites
There are two ways to apply Pay Later at checkout.
- An override Pay Later of the entire cart.
- At each facility or activity level - more like a down payment option.
- This option requires setup on the activity to Create Down Payment Percentages.
- This option requires setup on the facility with the Online Payment, Inhouse Payment, and Balance Due Date fields on the Rental Options tab.
Instructions
- Navigate to the Catalog
- Select an item and click Add to Cart
- Proceed to Checkout
- Option 1 - Apply Pay Later to Entire Cart
- Select Pay Later at the top of the Payment screen
- Fill out the Pay Later fields
- Amount: Choose the percentage of the payment to pay later
- Pay By:
- Specific Date: Specify the date the balance will be due
- # Days Prior: Specify the number of days before the reservation or first class that the balance would be due by
- 1st of Month of Service: Select to make the balance due on the first day of the month the class/reservation is scheduled
- Example: If the class or reservation starts on March 17th, then the due date would be March 1st
- 1st of Month Prior to Service Month: Select to make the balance due on the first day of the month before the class/reservation is scheduled
- Example: If the class or reservation starts on March 17th, then the due date would be February 1st
- Monday of Service Week: Select to make the balance due on the Monday of the week the class/reservation is scheduled for
- Friday Before Service Week: Select to make the balance due on the Friday before the week of the class/reservation
- Click Apply
- Note: This is the only pay later option that will take everything in the cart including add-ons, taxes, and convenience fees.
- Select Pay Later at the top of the Payment screen
- Option 2 - Apply Pay Later to Specific Line Items
- Select the arrow next to the price of the line item
-
Configure the pricing options
- Pay Now: Choose the amount to pay now
- Note: By typing $0 into the Pay Now field, it will automatically add the total for the line item to the Pay Later total.
- Pay Later: Input the amount to be paid later
- Pay By: Enter the date the remaining balance will need to be paid by
- Pay Now: Choose the amount to pay now
- Click Apply
- Note: This will need to be done for each line item and does not apply to taxes or convenience fees.
- Click Complete Transaction
- View the Transaction Receipt
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