Sign In to Rec Using CivicPlus Single Sign-On

This article walks through how staff users can sign in to Recreation Management (CivicRec) using their CivicPlus Single Sign-On (SSO) account.

Important Notes

• This feature is only accessible to customers who have migrated to the CivicPlus Single Sign-On and already have an account in Rec.
• If you do not have an SSO account, you can create a new CivicPlus Single Sign-On account using the same email address you use within Rec. This will link the accounts in the Rec system.
• This feature only applies to staff user accounts created before December 30, 2020.

Instructions

1. On the CivicRec homepage, enter your email address associated with Rec and click Continue
   
2. Re-enter your Email Address in the Email field
   
   
   Note: Click the Remember me checkbox to save your sign-in information.
   
3. Click Continue
   
   
   Note: If your organization uses a Custom Identity Provider for sign-ins, you will be redirected to your organization's sign-in screen after clicking Continue. Once you have signed in, you will be redirected to your Rec instance as depicted in Step 6.
4. Enter your Password
   
5. Click Sign In
   
6. You will be directed to your Recreation page
   

Resources

• Migrating to CivicPlus Single Sign-On
• Create a CivicPlus Single Sign-On Account
• Change Your Email Address
• Forgot a Password
• Set Up Two-Factor Authentication on an Account
• Custom (Identity Provider) IdP Integrations