This article will show you how to connect your CivicRec account to the CivicPlus Platform. 

Important Notes

• This feature is only accessible for clients who have been migrated to the Platform and already have an account in CivicRec.
• This feature only applies to staff user accounts created before 12/30/20.

Instructions

1. On secure.rec1.com, enter your email address currently associated with CivicRec and click Continue
   
2. On the CivicPlus Platform, click Create Account 
   
3. Create an account using the same email address you use within CivicRec
   
   
   • • Note: This will link the accounts in the CivicRec System.
4. If your email has not been validated, you will then receive an email from no-reply@civicplus.com to validate your account
   
5. Click the Validate Account button in the email you receive
   
6. You will be taken to the CivicPlus Platform page to create and confirm your new password
   
   
   • Note: Your password cannot match your four most recently used passwords.
   • Note: Your password must be at least 8 characters in length contain three of the following:
     • Numbers
     • Uppercase letters
     • Lowercase letters
     • Special characters (ex: !, $, #, %)
7. Click Submit
   
   
8. You will then be redirected to your Platform account where you will see a CivicRec product card. Click on the CivicRec card and you will be redirected to CivicRec
   
9. From this point forward, log in at rec1.com or platform.civicplus.com