Account Management


 

Change Password For Your Account

Overview

This article will show you how to change your password in CivicRec. The way you change your password depends on whether or not you can access your account. 

Instructions

 

  1. Sign in to your CivicRec account
  2. Navigate to your User Profile > My Account
    navigate_to_my_account.jpg
  3. Hover over your name and click the edit icon
    hover_over_account_and_select_edit.jpg
  4. Enter your desired password into the fields
    enter_desired_password.jpg
    • Note: Your password must be at least 8 characters long
    • Note: Your password must contain at least 3 of the following:
      • lower case letters
      • upper case letters
      • numbers
      • special characters
  5. Click Save User
    select_save_user.jpg

 

  1. Click Forgot Password?
    select_forgot_password.jpg
  2. Enter your email address
    enter_email_address.jpg
  3. Click Submit
    select_submit_to_receive_reset_link.jpg
  4. Click the link in your email
    to_change_password_select_click_here.jpg
  5. Enter your desired password into the fields
    enter_new_password.jpg
    • Note: Your password must be at least 8 characters long
    • Note: Your password must contain the following:
      • lower case letters
      • upper case letters
      • numbers
      • special characters
  6. Click Submit
    select_submit_to_change_password.jpg



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