Account Management


 

Pay Past Due Payments

 

Overview

This article will show you how to view and pay payments that are Past Due

Important Note

  • If you need to find out the date of your Past Due payments, use the Transaction Browser to find your Receipt and view past payment dates.

Instructions

  1. Search and select a user account
    Search_Select_User.png
  2. Click Past Due > Make Payment
    Past_Due_Make_Payment.png
  3. Adjust the Due Date From filter to include your past payment dates
    Due_Date_From.png
  4. Click Apply Filters
    Apply_Filters_3.png
  5. Select the payment(s) you want to pay
    Select_Payments_2.png
  6. Click Pay Selected Balances
    Pay_Selected_Balances_2.png
  7. Complete any waivers or prompts (will vary by activity)
  8. Add your Payment Type
    Add_Payment_2.png
  9. Configure payment type information (will vary by payment type) and click Add [Payment Type]
    Add_Payment_Type_2.png
  10. Click Complete Transaction
    Complete_Transaction_3.png
  11. View your receipt
    View_Transaction_Receipt_2.png



I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow

Article Feedback