Account Management


 

Pay Past Due Payments

 

Overview

This article will show you how to view and pay payments that are Past Due.

Important Note

If you need to find out the date of your Past Due payments, use the Transaction Browser to find your Receipt and view past payment dates.

Instructions

  1. Search and select a user account
    Search_Select_User.png
  2. Click Past Due > Make Payment
    Past_Due_Make_Payment.png
  3. Adjust the Due Date From filter to include your past payment dates
    Due_Date_From.png
  4. Click Apply Filters
    Apply_Filters_3.png
  5. Select the payment(s) you want to pay
    Select_Payments_2.png
  6. Click Pay Selected Balances
    Pay_Selected_Balances_2.png
  7. Complete any waivers or prompts (will vary by activity)
  8. Add your Payment Type
    Add_Payment_2.png
  9. Configure payment type information (will vary by payment type) and click Add [Payment Type]
    Add_Payment_Type_2.png
  10. Click Complete Transaction
    Complete_Transaction_3.png
  11. View your receipt
    View_Transaction_Receipt_2.png



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