Account Management


 

Pay Past Due Payments

 

Overview

This article will show you how to view and pay payments that are Past Due

Important Note

  • If you need to find out the date of your Past Due payments, use the Transaction Browser to find your Receipt and view past payment dates.

Instructions

  1. Search and select a user account
    search_and_select_user.jpg
  2. Click Past Due > Make Payment
    select_make_past_due_payment.jpg
  3. Adjust the Due Date From filter to include your past payment dates
    adjust_the_due_date_to_include_past_payment_dates.jpg
  4. Click Apply Filters
    select_apply_filters_to_include_past_payment_dates.jpg
  5. Select the payment(s) you want to pay
    select_past_due_payment_to_pay.jpg
  6. Click Pay Selected Balances
    select_pay_selected_balances_for_past_due_payments.jpg
  7. Complete any waivers or prompts (will vary by activity)
  8. Add your Payment Type
    select_add_payment_to_past_due_payment.jpg
  9. Configure payment type information (will vary by payment type) and click Add [Payment Type]
    select_add_cash_payment_to_complete_past_due_payment.jpg
  10. Click Complete Transaction
    select_complete_transaction_to_complete_past_due_payment.jpg
  11. View your receipt
    view_transaction_receipt_of_past_due_payment.jpg



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