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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Use an Offline Credit/Debit Payment Type

  • Updated:

Some merchants provide an external swipe machine that is not connected to CivicRec. In this case, registrations are processed through CivicRec, but the payment does not go through the gateway. This article will show you how to use and apply the Offline Credit/Debit Payment Type at checkout.

 

 

Instructions

  1. If needed, create the Offline Credit/Debit Payment Type
  2. Process a transaction
  3. At checkout, select Offline Credit/Debit Card payment type under Add Payment
    offline credit debit
  4. Fill in the fields 
    card fields
    • Note: These fields may differ depending on your Merchant Account settings.
    • Amount: Enter the dollar amount of the payment
    • Saved Card: Select a saved card or choose to enter a new payment method
    • Overpayment: Select if the payment is an overpayment
  5. Select Add Offline Credit/Debit Card Payment
    add offline credit debit payment
  6. Select Complete Transaction
    complete transaction
  7. Offline Credit/Debit Card payment will display on the receipt
    offline credit debit receipt

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