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Redeem Gift Card with User Credit

 

Overview

This article will show you how to redeem a gift card with User Credit. This process requires a User Account and allows you to track the code, meaning you do not have to remember your gift card code.

Instructions

  1. Ensure that you have enabled Default Gift Card Behavior to Claim Gift Card
  2. Purchase a Gift Card to obtain a Gift Card code
    redeem_gift_card_copy_gift_card_code.jpg
    • Copy that code
  3. Select Catalog
    civicrec_catalog.jpg
  4. Search and select an Account
    redeem_gift_card_select_an_account.jpg
  5. Select your session/activity/event/etc
    redeem_gift_card_select_activity.jpg
  6. Click Add To Cart
    redeem_gift_card_add_to_cart.jpg
  7. Select Checkout
    redeem_gift_card_checkout.jpg
  8. Fill out any applicable Prompts or Waivers (will vary by the item you choose)
  9. Select Gift Card and enter amount of payment and Gift Card Code
    redeem_gift_card_gift_card.jpg
    redeem_gift_card_enter_gift_card_code.jpg
  10. Click Add Gift Card Payment
    redeem_gift_card_add_gift_card_payment.jpg
    • Note: If Gift Card amount exceeds item cost, the transaction may be completed without user credit.
  11. Select User Credit and enter amount of payment
    redeem_gift_card_user_credit.jpg
    redeem_gift_card_user_credit_amount.jpg
  12. Click Add User Credit Payment
    redeem_gift_card_add_user_credit_payment.jpg
  13. Add any more payments if necessary
  14. Click Complete Transaction
    redeem_gift_card_complete_transaction.jpg
  15. View receipt
    redeem_gift_card_view_receipt.jpg



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