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Adjust Account Credit

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3 comments

  • Barb Bertsch

    This does not explain the accounting that happens behind this adjustment. What accounts does this impact? I do not see any accounting entries related to this type of adjustment.

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  • Judy Sokolowski

    Agreed! Our Finance Department is very disappointed there is no accounting associated with these types of account credits. Because there is no accounting associated, these manual credits on accounts causes imbalances in our accounts receivable, as we export CivicRec transactions into our County's financial system.

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  • Becca Drake

    Hi Barb & Judy,

    If you would like to submit a Feature Request, please click the button that states "I'd Like to Request an Enhancement" at the bottom of this article. If you have questions about manual adjustments, please contact our Support Team!

    Thank you,
    Your Help Center Team

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