Account Management


 

Remove a User from an Account

 

Overview 

This article will show you how to remove a user from an account. This will not delete a user from the system, just unassociate them from the parent account. After you remove the user, they will own their own account.

If you want to delete a user from the system, view our article Delete a User.

Important Note

  • The account owner/parent cannot be removed from an account.

Instructions

  1. Search and select the account holder
    search_for_and_select_waiting_user.jpg
  2. Hover over the user you want to remove from the account and click Remove From Account
    hover_over_remove_from_account_to_remove.jpg
  3. (Optional Information) Create a New Username and Password for the user, since they will become the owner of their own account
    enter_new_username_and_password.jpg
  4. Click Confirm, regardless of whether or not you created new credentials
    select_confirm_to_remove_user.jpgview_the_new_account.jpg
  5. View the new account
    view_the_new_account.jpg



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