Account Management


 

View an Account's Merchant Log History

 

Overview

This article will show you how to view an account's Merchant Log History. There, you can view a list of credit card payments for any given account.

Important Note

This list displays multiple types of payment processing activity and may display multiple entries around a single charge (i.e. pre-authorization, capture, void, refund, etc). Therefore it is not a reliable source for merchant reconciliation. Please use the Transaction Report for accurate merchant reconciliation information instead.

Instructions

  1. Search and select a user
    REC_SearchSelect.png
  2. Select Merchant Log History
    merchant_log_history.png
  3. View the log
    merchant_log_report.png
    • Click Show Merchant Response to view additional information.



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