Account Management


 

Pay Account Balances

 

Overview

This article will show you how to view and pay your account balances.

Instructions

  1. Search and select a user
    search_and_select_user.jpg
  2. Select View Balances
    select_view_balances.jpg
  3. Apply filters, if needed
    apply_filters_if_needed.jpg
    • Filter by Receipt #: Enter receipt number
    • Filter by Permit #: Enter permit number
    • Due Date From / To: Enter a date range
    • Event Date From / To: Enter a date range
  4. Click Apply Filters
    select_apply_filters_to_filter_receipts.jpg
  5. View balance(s)
    view_account_balances.jpg
    • Receipt: Click on the receipt number to view it
    • Due Date: Manually adjust the due date
    • Card on File: Choose a card on file
  6. Select the checkboxes for which entries to pay
    select_checkboxes_of_balances_to_pay.jpg
  7. Scroll to the bottom and click Pay Selected Balances
    pay_1_selected_balance_full.jpg
  8. Fill out any Prompts or Waivers (will vary per transaction)
  9. Add Payment
    select_add__type__payment.jpg
  10. Click Complete Transaction
    select_complete_transaction_to_pay_account_balance.jpg
  11. View receipt
    view_transaction_receipt_of_payment.jpg



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