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  • Alex Forrest

    How do we know if people have opted-out or unsubscribed? We routinely have people claim they do not get our E-mails that we sent out. When we check the email batch history, they are listed as the email being sent to them, but they still say they didn't receive it. We have them check their spam folder and mark our email as a safe email, but there still seems to be some disconnect.

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