Account Management


 

Edit Contact Preferences

 

Overview

This article will show you how to edit your Contact Preferences for an account.

Instructions

  1. Search and select a user
    search_and_select_user.jpg
  2. Select Account Contact Preferences
    select_account_contact_preferences.jpg
  3. To edit just the preferences, use the checkboxes on the main screen
    edit_preference_checkboxes_on_the_main_screen.jpg
    • Courtesy Notices: Low-priority notifications
    • Critical Announcements: Emergencies or high-priority notifications
    • Upcoming Events: Notifications about upcoming events
  4. To edit the contact method itself, click the Edit tool
    select_edit_tool_to_edit_contact_method.jpg
  5. Edit the contact methods:
    • Type: Select Email or Mobile (phone)
      select_email_or_mobile.jpg
    • Email Options:
      edit_email_contact_preference.jpg
      • Email: Enter the email address
      • Label: Enter an additional label (extra information)
      • Courtesy Notices: Check to receive courtesy notices
      • Critical Announcements: Check to receive critical announcements
      • Upcoming Events: Check to receive notifications about upcoming events
    • Mobile Options:
      edit_mobile_contact_preference.jpg
      • Mobile Phone: Enter the phone number
      • Label: Enter an additional label (extra information)
      • Mobile Carrier: Select the carrier for the phone
      • Courtesy Notices: Check to receive courtesy notices
      • Critical Announcements: Check to receive critical announcements
      • Upcoming Events: Check to receive notifications about upcoming events
  6. Click Save Contact Method
    select_save_contact_method.jpg



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