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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Assign User Permissions and Access Groups

  • Updated:

This article will show you how to assign Permissions and Access Groups to individual users.

 

 

Important Notes

  • Do not add users to multiple different access groups. This will cause issues when the system is trying to determine what a user has access to.
  • Make sure the user has a valid email address listed on their account.

 

Instructions

  1. Search and select a user
    search and select user
  2. Click the Edit User tool (pencil icon)
    edit user
  3. Select assign User Type and User Access

    user type and access
    • User Type: Select Internal User/Staff Member or Public User
    • User Access: If you selected Internal User/Staff Member, choose an Access Group from the drop-down
  4. Click Save User
    save user

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