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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Purchase User Credit for Another User's Account

  • Updated:

This article will show you how to purchase User Credit in one user account and transfer it to another user's account.

 

 

Important Note

 

Instructions

  1. Navigate to the Catalog
    catalog
  2. Search for and select the Account that is purchasing the user credit
    select account
  3. Select the tab that contains the User Credit item
    select a tab
  4. Select your desired User Credit
    select user credit
  5. Click the shopping cart
    open cart
  6. Click Checkout
    checkout
  7. On the Payment screen, select Cash
    cash
  8. Search and select the desired Payer Account
    payer account
    • Note: The Payer Account will be the recipient of the user credit.
  9. Click Add Cash Payment
    add cash payment
  10. Select Complete Transaction
    complete transaction user credit
  11. The receipt will show Payer for the account you transferred user credit to
    recipient

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