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Connect a Serial Printer in Windows

Overview

This article will show you how to add a "generic / text only" printer named CivicRec for compatibility and/or serial printers. 

Instructions

  1. Navigate to Start > Control Panel in the left have corner of the screen
    Control_Panel.png
  2. Access Hardware/Printers section 
    Hardware_Printers.png
  3. Select Add a Printer 
    explorer_2017-11-15_14-47-22.png
  4. Set the printer as a local printer
    local_printer.png
  5. Set the Existing Port to COM1 for a Serial Printer
    Choose_Printer_Port.png
  6. Leave it on Generic/Text Only and select Next when you get to the screen to select manufacturer/printer
    Generic_Text_Only.png
  7. Make sure not to make it your default printer, it does not need to be shared, and you do not need a test page
  8. Printer name should be CivicRec
    Printer_Name.png
    • Note: You should now see a printer in your printer list called CivicRec.
  9. Follow the first set of steps and use the printer name CivicRec
Note: Global Settings are stored in the CivicRec database, so they will never be reset. Local Settings are stored as a "cookie" and can be reset if you clear your browser history/cookies. We advise that everyone configure their printers the same way on all machines so that Global settings are used and local are not. 



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