Technical Assistance


 

Connect a Serial Printer in Windows

Overview

This article will show you how to add a Generic/Text Only printer named CivicRec for compatibility and/or serial printers. 

Instructions

  1. Navigate to Start > Control Panel in the left-hand corner of the screen
    Control_Panel.png
  2. Access Devices/Printers section 
    devices_and_printers.png
  3. Select Add a Printer 
    add_a_printer.png
  4. Choose a Printer
    choose_printer.png
  5. Click Next
    next.png
  6. After the printer and its driver have been added to your computer, right-click on the printer and select Printer Properties
    printer_properties.png
  7. Navigate to the Ports tab
    ports.png
  8. Set the Port to COM1 for a Serial Printer
  9. Leave it on Generic/Text Only and select Next when you get to the screen to select manufacturer/printer
  10. Make sure not to make it your default printer, it does not need to be shared, and you do not need a test page
  11. Follow the first set of steps and use the printer name CivicRec
Note: Global Settings are stored in the CivicRec database, so they will never be reset. Local Settings are stored as a "cookie" and can be reset if you clear your browser history/cookies. We advise that everyone configure their printers the same way on all machines so that Global settings are used and local are not. 



I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow

Article Feedback