This article will show you how to change the settings for the behavior on a Bad Payment Reversal.

Instructions

1. Navigate to Configuration > Organization > Organization Options
   
   
2. Search for Bad Payment Reversal Behavior
   
   
3. Change the Value to your desired option
   
   
   • Reverse Funds and Create Balance (Default): Will automatically reverse funds and create a new balance
   • No Financial Impact (Balance Only): Will not affect financial transactions or the balance, will only notate the transaction as a bad payment
4. Click Save Settings