This article will show you how to void a transaction using the Transaction Browser.
Instructions
- Navigate to Financial > Transaction Browser
- Select filters
- Locations: Select locations
- Payment Type: Select payment types
- Account: Search and select any user
- Transaction From: Enter the start date for results
- Transaction To: Enter the end date for results
- Receipt #: Enter a receipt number, if applicable
- Show Voids: Select to show void transactions in addition to valid transactions
- Click Refresh Results to apply filters to search results
- Select the Void button to void a transaction
- Choose to enter additional information about the void in Void Reason/Note box
- Select Continue
- Review Void Confirmation information; click Submit
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