Undo Merge


 

Undo Accidental Merge

 

Overview

This article will tell you how to undo an accidental merge of accounts.

Instructions

  1. Navigate to Functions > Undo Merge
    functions_undo_merge.jpg
  2. Manage filters, if needed
    manage_filters_if_necessary.jpg
    • Search: Search for the users
    • Items per Page: Choose 50, 100, 500, or 1000
      • Note: Results will auto-populate, so there is no need to refresh the page.
  3. Select the Undo tool next to the merge action
    select_undo_merge.jpg
  4. Select OK to Are you sure you want to undo this merge? pop-up
    select_ok_to_undo_merge.jpg



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