This article will show you how to perform a Reservation Refund from the Calendar.
View our article Refund for Reservation to view how to perform a refund from a User Profile.
- Navigate to Facilities > Calendar
- Select a Location
- Click Refresh
- Locate the reservation you want to refund
- Click Refund
- Review the Refund details in the Reservation Adjustment pop-up
- Payment Type: Ensure that the correct Payment Type is selected
- Refund Items: Ensure you select all the Items you want to perform a refund on
- Refund Reason/Note: Enter in a reason or note for the refund
- Click Continue
- Click OK to remove the rental(s) from the calendar
- Click Submit Refund