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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Enroll a Participant from the Waiting List

  • Updated:

Waiting Lists allow participants to sign-up for a spot that might come open for a class/team that is otherwise full. When a spot opens, you can enroll the participant from the waiting list.

 

 

Important Notes

  • Once the waiting list has started, the Waiting List button will continue to appear until registration ends.
  • Waitlists are not available for the following Activity Types: Drop-In or Ticket.

 

Instructions

  1. View the Waiting List
    view waiting list
  2. Find the desired participant and select Enroll (person icon)
    enroll button
  3. Respond to any Prompts, Attachments, and/or Waivers (these will vary, based on the activity)
  4. Choose an Add Payment option
    add payment
    • Cash: Choose to pay cash
    • Check: Choose to pay via check and fill out check information
    • Credit/Debit Card: Choose to pay with a card and fill out card information
    • Dept Credit: Choose to pay with department credit
    • Other Payment Methods: Will vary based on what is available to you
  5. Select Complete Transaction
    complete transaction button
  6. A receipt will appear
    receipt

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