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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Data Transfer Guide

  • Updated:

This article is a guide to the different resources for moving data from your old system into Recreation Management prior to going live. Be sure to coordinate with your Implementation Team on these steps as some can be completed at any time, and some should only be completed after all testing has taken place and the test data has been cleared. You will also want to consider the timing of your Trial Flag removal. The Trial Flag will prevent any communication from going out to your public users. Once the Trial Flag is removed, you can send communication (receipts/invoices/emails/texts) to your public users.

 

Accounts

Accounts can be imported into Recreation Management for a one-time fee. Contact your Recreation Management representative for more information. If you do not wish to import your users, you can simply create new accounts in Recreation Management. 

 

User Credit

 

Facility Reservations

Holds for facility reservations can be imported into Recreation Management for a one-time fee. Please see Option 1 of the article below or contact your Recreation Management representative for more information.

 

Activity Registrations

 

Memberships

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