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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create a Close Out

  • Updated:

A Close Out takes the total number of transactions done at a certain location for the day and creates a total of all the payment types in it.

  

 

Instructions 

  1. Navigate to Financial > Close Out on the left-hand menu
    financial - close out
  2. Select Close Summary or Close Detail
    close summary detail
    • Close Summary: Gives you the total number of payment types
    • Close Detail: Gives you a list of all the transaction numbers and the total number of payment types
  3. Input the Transaction Date/Time Range you want to run for the Close Out
    transaction date time
    • Note: If there are open (unclosed) transactions from a previous date, CivicRec will notate this. CivicRec will list the oldest open (unclosed) transactions by date.
  4. Select Receipt Location, Workstation, and Staff Members (if applicable)
    filters
  5. Click the Run Report icon
    refresh
  6. View results
    report results
  7. Select the Generate (blue file) button to save and file the report
    generate
  8. Fill in Daily Close Details fields
    daily close fields
    • Deposit Ticket Number: Enter the ticket number
    • Cash Receipts Total in Close: Include the amount of cash and check payments enclosed with the Close Out
      • Note: In order to save, Cash Receipts Total in Close should equal Cash Total plus Check Total.
    • Close Note: Use to outline any discrepancies or information relevant to the finance or management team
    • Note: Please ensure the accuracy of your information. Requests to amend have to be submitted to Support. Any changes to close outs need to be made before they are 45 days old. 
  9. Click Save
    save close out
  10. Click Ok on the pop-up that says Are you sure you have verified all amounts to be correct?
    ok verify

 

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