General Assistance


 

Create a Closeout

Overview

A Close Out takes the total number of transactions done at a certain location for the day and creates a total of all the payment types in it. 

Instructions

  1. Navigate to Close Out on the left-hand menu
    CloseOut.png
  2. Select Close Summary or Close Detail
    chrome_2017-12-27_10-22-47.png
    • Close Summary: Gives you the total number of payment types
    • Close Detail: Gives you a list of all the transaction numbers and total number of payment types
  3. Input the Transaction Date/Time Range you want to run for the Close Out
    chrome_2017-12-27_10-26-59.png
    • Note: If there are unclosed transactions from a previous date, CivicRec will notate this. CivicRec will list the oldest unclosed transactions by date.
  4. Select Receipt Location, Work Station, and Staff Members (if applicable)
    chrome_2017-12-27_10-24-52.png
  5. Results will automatically appear below the filter bar
    closeout.png
  6. Select the Generate (blue file) button to save and file the report
    chrome_2017-12-27_10-28-08.png
  7. Fill in fields
    generate.png
    • Deposit Ticket Number: Enter ticket number
    • Cash Receipt Total in Close: Enter amount of cash receipts
    • Close Note: Enter additional notes
    • Note: Please ensure the accuracy of your information. This report can only be amended by Finance.
  8. Click Save
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