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GL Troubleshoot - Debits Do Not Match Credits or Unitemization
Updated:
This article walks through what to do if your Debits do not match your Credits or there is a line on the report that says Unitemized on the General Ledger (GL) Summary.
Instructions
Navigate to Configuration > Financial Settings > GL Configuration
Select Transactions Needing Attention
Apply filters to find specific results
From: Enter a start date
To: Enter an end date
Close #: Enter a specific close number
Batch #: Enter a specific batch number
Note: Results will update automatically
Select your item
Use this screen to locate problems; fix individual transactions or add GL codes to the overall Session, Facility, or POS (point of sale) Item
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