General Assistance


 

Transfer a Registration

Overview

This article will show you how to transfer a registration.

Instructions

To transfer a user from one activity to another:

  1. Navigate to the User Profile
    select_user.png
  2. Select the Voids, Refunds, & Transfers
    voids_refunds_and_transfers.png
  3. Find the current program
  4. Click the Actions > Transfer
    actions_transfer.png
  5. Type the session you would like to transfer the registration to
    select_new_session.png
  6. Select Preview Transfer
    preview_transfer.png
  7. Preview the information and select Complete Transfer
    preview_and_complete.png

Note: The system will automatically resolve any price differences between the two activities.




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