CivicRec provides this resource as a tool to help our customers find the right hardware configuration for their particular needs. There are recommended models below for the most typical hardware used with CivicRec. Prices are not meant to be exact.

 

Disclaimer   

CivicRec does not endorse or recommend any merchants listed below. The links provided are only to facilitate further research. 

 

PC Workstation

CivicRec requires very little processing power since it runs through a browser. Of course, staff will always appreciate having a relatively modern and powerful PC.

 

Model	Notes
HP Touchsmart 23 p010 All-in-One	Includes touchscreen monitor
HP Engage One AiO System, Model 143	Touchscreen. Includes a built-in receipt printer. The screen swivels and tilts to face customers.

 

Barcode Reader

Barcode readers can range from simple (inexpensive) to powerful (expensive). The main difference is how closely and steadily a user has to hold the card in order for a read to take place. The nicer models can pick up the barcode even if it’s held a foot or two away and even at a slight angle. The inexpensive models require the user to place the card directly horizontal (and close) to the beam.

 

Note: Wonder which barcode scanners CivicRec accepts? In the specifications, you're looking for anything that says keyboard wedge or keyboard emulation.

 

Model	Notes
Honeywell Orbit 7120	Very flexible on card positioning
Honeywell Orbit 7190g	Can scan screens

 

EMV (Credit/Debit) Card Devices

CivicPlus has several payment gateways that support EMV transactions. All hardware will need to be purchased through your third-party gateway but should be one of the recommended devices listed on CivicPlus Pay.

 

All integrated payment gateways do not allow for the use of unencrypted plain swipers.

 

Note: Legacy gateways may differ in the hardware options available.

 

Thermal (Receipt) Printer

The more modern printers attach via a USB connection, although most still attach via a serial port. However, they all, typically, work reliably. CivicRec does not usually have trouble printing to any of these, although only a small number have been tested. Most of the receipt printers also support scoring (cutting) of the paper for easy tear-off by staff.

 

Note: Cash drawers must be daisy-chained to a receipt printer using an RJ11 or similar connection. CivicRec does not support USB cash drawers plugged in directly.

 

Model	Notes
Epson TM­T88V	N/A
POS­X EVO Green Thermal USB	N/A
Epson TM- T20II Thermal Printer ­USB Cable and Power Supply	N/A

 

Most cash drawers connect directly to the thermal receipt printer. They typically trigger to open when the printer receives a print request.

 

Cash Drawer

Note: Cash drawers must be daisy-chained to a receipt printer using an RJ11 or similar connection. CivicRec does not support USB cash drawers plugged in directly.

 

Model	Notes
Hewlett­Packard FK182AA#ABA	Attaches to and is triggered by an HP thermal printer
POS­X ION Series Cash Drawer 16" x 16" ­ Black	N/A
POS­X EVO Series Cash Drawer 16" x 16"	N/A

 

Touchscreen Monitor

Touchscreens typically make the Point Of ­Sale environment flow a little faster, but they are not required. Staff may just appreciate some of the touch-friendly aspects of CivicRec POS.

 

Model	Notes
Dell S2240T	N/A

 

Membership Card Printer

This is one of the more expensive hardware pieces that might need to be purchased. These typically run in the thousands although, like other hardware,­ there’s a wide range of products. One of the hidden costs of card printers is the recurring toner/ribbon costs that can easily run in the hundreds per year. These are a must-have though if you want to print the member’s name and/or picture on the card. There are alternatives to getting a card printer, the most common of which would be to order pre­printed cards that are already serialized with numbers. In this case, when a membership is sold, you would simply associate the pre-­printed number on the card with the user’s membership (CivicRec facilitates this).

 

Model	Notes
Datacard CD800	N/A
Datacard SD260	N/A
VALID P5500S (formerly Polaroid P5500S)	N/A

 

Pre-Printed Key Fobs

This company, Dave Gill/Gill Associates Identification Systems, LLC,  has reached out to us though we have no direct work with them. They are an option you may look into. Visit the GillID Systems website.