When another registrant registers and on the roster for the activity other than the intended registrant, the other participant can change, without any modification on the intended registrant.
You can only transfer participants that are on the same user account. You cannot switch from one family account to another. If this is the issue please contact CivicRec Support for assistance.
- Search and select a user
- Select Voids, Refunds, & Transfers
- Select the Actions menu next to the Transaction that you want to edit
- Choose Change Participant
- Under Target Participant, select the participant you want to change to
- Select Preview Transfer
- Select Complete Transfer