The Cart Log searches cart contents for both completed and incomplete transactions.

Important Note

• The Cart Log is a record of in-house and online transactions that are not finished. This does not include transactions On-Hold or In-Progress. Staff will be able to use the Cart Log to complete transactions, per a client's request.

Instructions

1. Navigate to Functions > Cart Log
   
2. Fill in search fields
   
   
   • Cart Keyword: Enter the name of the participant or program to show the log for various activities
   • User Keyword: Input the customer's name or a staff member who may have completed an internal transaction
   • Date Range: Choose a start and end date
     • Note: The default date range is the last 7 days. 
   • Type: Select Online and/or In-House
     
   • Platform: Choose Mobile and/or Desktop as the platform in which the transaction was initiated
3. Select Submit 
   
   
4. Search results appear; select Go To Checkout to proceed to checkout
   
5. View Process a Transaction Internally for more instructions on checkout