The Food Service Module is for our organizations that run and manage a kitchen within their department. For example, if you have a kitchen at one of your facilities, staff will be able to use CivicRec’s POS Items feature in conjunction with the Food Service Module. When a cashier sells a burger and fries, the order will pop up on the kitchen’s screen, and they will be able to process the order. 

Important Note

• This feature is no longer supported in CivicRec and the article is for information purposes only. 

Instructions

1. Navigate to POS Items
   
   
2. Expand a category
   
3. Edit the item
   
4. Select the Food Service Module setting
   
   
   • Note: When food is ordered, staff will use Catalog > POS Tab to input the order. There is a Note.. section that appears here for toppings, special instructions, etc.
5. Select Save POS Item
   
6. Orders will appear under Functions > Food Service Orders
   
   
   • Note: This screen should be on display in the kitchen. You can see there is a Full-screen option here, as well. It will display Open Orders until they are Closed and shows recently closed orders as well.
     
     
     • Ticket Number: Number that is assigned to the food item so that tracking is easier
     • Transaction Number: Reference to the receipt
     • Server: Displays the name of the server/staff member who processes the transaction
     • Food Item: Displays the title of the food item, along with any notes