Use EMV with OpenEdge in CivicRec


This article will describe how to use EMV with OpenEdge at checkout.


  1. At checkout, when you add a credit/debit payment, click the EMV Mode/ Pin Pad (Recommended) button.
  2. The chip reader will activate, and the customer should follow the prompts on the reader. A pop-up window will come up for the staff member that shows the device status and may come up with a confirmation prompt.
  3. The transaction should automatically complete once the payment is approved, with no further action from staff.
    • Note: For split payment (less than the total owed amount), the payment will add to the list but the transaction will not complete until they fill out all payments.

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