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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create a Notification for a Catalog

  • Updated:

This article will show you how to create a new notification using the Notifications system. This feature allows you to display your chosen message across your organization's public Catalog and check-out pages (such as Prompts and Waivers). Notifications are typically used to announce general information, alerts, and urgent notices.

 

 

Instructions

  1. Navigate to Communicate and select Notifications
    Left-hand menu, communicate option, notifications option.
  2. Select Create Notification
    Create notification button.
  3. Fill in fields
    Notification fields
    • Title (required): Title that will display on your notification
    • Message: Body text of your notification
    • Link Text: Name, or title, a link
    • Link URL: Enter a link URL, if you want to use a link
    • Post Date: Date and time the notification will begin to display
    • Expiration Date: Date and time the notification will stop appearing
    • Type (required): Type of notification you want to post (typically Announcements)
    • Public Visibility: Check to allow public users to see this notification
      Note: This option is only available if you select the Announcement type.
    • Notification Style: Select if this is information, good news, an alert, or bad news
      Note: This option is only available if you select the Announcement type.
      • Info: Use for general information
        • Example: Don't forget spring registration starts soon!
      • Good: For positive updates
        • Example: Eisenhower Recreation Center is now open!
      • Alert: Use for important alerts and updates
        • Example: Eisenhower Recreation Center will open in 5 days as we continue to make repairs from a pipe leak.
      • Bad: Urgent and important notifications such as closings
        • Example: Recreation Center will be closed until further notice due to a water pipe breaking.
    • Internal Visibility: Check to display notifications for internal staff
  4. Select Save New Notification
    Save new notification button.

Comments

Let us know what was helpful or not helpful about the article.

2 comments

Date Votes
  • Liz Spiller

    is this not LIVE? i did a test notifcation in both sandbox and 'real' system and notification does not show on catalog

    0
  • Liz Spiller

    ok we sucessfully added a Notification box but does it only show when customer is NOT loggged in? seems to disappear when we (staff) are logged in. i had a Help Chat going but lost it when they suggested i restart my computer :(

    0

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