Rentals / Calendar


 

Adjust a Facility Rental

Overview

You may need to adjust a facility rental in order to change a date, facility, or charge additional fees.

Instructions

  1. Navigate to Facilities > Calendar
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  2. Select a rental from the calendar
    chrome_2017-12-01_09-36-27.png
  3. Select Adjust Rental
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  4. Edit modifiable fields
    • Rental Adjustment tab
      rental_adjustement.png
      • Facility: Changes your locations
        • Note: Fees may change based on the facility's configuration. 
      • Rate Type: Must stay the same as it was when reserved if you are only changing the date or time
      • Adjustment Notes: Enter any notes related to changes and adjustments
      • New Date: Change the rental date
        • Note: Be sure to check the facility and rate type to make sure they are the same as well - they should automatically stay the same, but it is always good to check.
      • New Times: Adjust rental time and change rate type, if needed
      • Fee Override: Enter in additional fees that would override the standard fee amount
      • Add-Ons: Select additional add-ons
        • Note: Be sure that if you are changing locations, the correct rate type is selected as well.
      • Discount: Select a discount, if applicable
      • Color: Change the color that represents the rental 
      • Custom Event Title: Change the event title
      • Status: Select the status of the rental (N/A, Confirmed, Firm, Tentative)
      • Rental Notes: Enter any information/comments about the rental
  5. Choose a saving option
    • On the Rental Adjustment tab: Click Perform Rental Adjustment
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    • On the Basic Details tab: Click Save Rental Details
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