Activity List


 

Activate a Waiting List

 

Overview

An Activity Waiting List allows users to sign up for a waiting list when the first roster is full. This allows them to sign-up if someone else drops the activity.

Important Notes

  • There is no limit to how many names can be on a waiting list.
  • Once maximum participation is met, the waitlist automatically activates.

Instructions

  1. Navigate to Activities > Activity List
    chrome_2017-11-27_09-32-58__1_.png
  2. Select an activity
    chrome_2017-11-27_09-33-33__1_.png
  3. Edit a session
    chrome_2017-11-27_09-33-59__1_.png
  4. Navigate to Advanced tab
    chrome_2017-11-27_09-34-20.png
  5. Expand the Waiting List drop-down
    chrome_2017-11-27_09-34-41.png
    • Include Post-Registration: If you have later registrations after registration has ended, this will include them on the waitlist.
  6. Choose an option:
    chrome_2017-11-27_09-35-08.png
    • No Waiting List: Will not allow waitlist sign-up
    • Online and In-House: Will allow online and in-person waitlist sign-ups
    • In-House Only: Will allow in-person waitlist sign-ups only
    • Online Only: Will allow online sign-ups only
  7. Customer or staff will receive a prompt with the option to Add to Waitlist
  8. Click Save Session at the bottom of the page
    save_session.png

Note: When an individual needs to move from the waitlist to a roster, staff will need to enroll them from the waitlist. Once a waitlist is active, you can only enroll in the waitlist after that point. In other words, if the waitlist activates and some people un-enroll from the activity and take the number of participants below the max number, there is no effect. All subsequent registrations will go on the waitlist.

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