This article will show you how to adjust fees after a transaction.
- Search and select the user
- Select the Adjust Balance from the drop-down on Past Due or Due Soon
- Make adjustment to the item and select Submit
- A receipt will populate to show the sale with documentation options
- Email: Emails receipt to the email address on the customer's account
- Print: Allows customer to print the receipt
- Thermal: Allows the receipt to be print on thermal receipt paper