POS Configuration


 

Adjust Fees After Complete Transaction

Overview

This article will show you how to adjust fees after a transaction.

Instructions

  1. Search and select the user
    rec_search_select_user.png
  2. Select Past Due > Adjust Balance
    chrome_2017-10-30_15-13-21.png
  3. Make adjustment to the desired item
    item.png
    • Old Balance Due: What the balance due currently is
    • New Balance Due: What you want to change the balance due to
    • Due On: When the balance will be due by
    • Enter Comments Here: Enter additional notes, if needed
  4. Click Submit
    submit2.png
  5. A receipt will populate to show the sale with documentation options
    receipt.png
    • Export Options:
      receipt2.png 
      • Email: Emails receipt to the email address on the customer's account
      • Print: Allows customer to print the receipt
      • Thermal: Allows the receipt to be print on thermal receipt paper



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