This article will show you how to create an attachment that can be included in the checkout process for a facility or activity. Users can view/download the attachment during the transaction and the attachment(s) will also be emailed with a copy of the receipt.
Article Navigation
Not finding what you are looking for? View some additional resources.
Create an Attachment Instructions
- Navigate to the Configuration tab, select Checkout Settings, and then Attachments
- Select Create Attachment
- Fill out the Attachment fields
- Name: Enter the name of the attachment
- Description: Enter a brief description
-
File: Attach a file
-
Note: If a file is not uploaded, a receipt will not be sent for items the attachment is added to and a broken link will display during the checkout process.
-
- Navigate to the Facilities tab and select the appropriate facilities
- Navigate to the Sessions tab and select appropriate sessions
- Select Save New Attachment
Edit an Attachment Instructions
This article will show you how to edit an existing Attachment.
- Navigate to the Configuration tab, select Checkout Settings, and then Attachments
- Click the Edit tool (pencil icon) next to the attachment you want to edit
- Make desired edits
- Name: Modify the name of the attachment
- Description: Enter a brief description
- File: Attach a file
- Navigate to the Facilities tab and select appropriate facilities
- On the Sessions tab, select the desired sessions
- Click Save Attachment
Delete an Attachment Instructions
- Navigate to the Configuration tab, select Checkout Settings, and then Attachments
- Click X next to the attachment you want to delete
- Reply OK to the pop-up that asks to Delete this Attachment?
Comments
Let us know what was helpful or not helpful about the article.5 comments
Are we able to have attachments at the end of registration?
Currently attachment is first, then Prompt, then Waivers.
Preferred: Prompt, waivers, attachments.
Thanks
Hi Domingo,
At this time there is not a way to change the order. You can submit a feature request here: https://www.civicrec.civicplus.help/hc/en-us/community/topics/115000377233-Configuration-Feature-Requests
Thanks!
Are the attachments automatically emailed upon confirmation? Thanks!
Hi Isobel,
Yes, attachments are emailed with the receipt after the transaction is successfully completed.
Thanks,
Is there a preferred type of file to upload for an attachment?
Please sign in to leave a comment.