Setup OpenEdge


This article will tell you how to set up your OpenEdge system.


  1. Obtain hardware
    • Note: Either iSC250 (Chip + PIN Pad + signature) or iPP320 (Chip + Pin Pad) from OpenEdge for their account.
  2. Obtain software
    • Note: OpenEdge rep should be able to send the RCM software (Remote Client Manager).
  3. Install RCM software and configure the device
    1. Select the correct device that is plugged in from their menu
    2. Use the Test button to ensure it is connected properly
  4. Contact CivicRec to enable features on your account (Entry Mode setting needs to be EMV on the merchant setup)

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