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SMS


 

SMS Troubleshooting

Overview

CivicRec utilizes SMS email gateways for each mobile phone carrier to deliver SMS messages. Some mobile customers may have security settings that block these messages. You can contact the individual carrier to obtain troubleshooting information. 

 

Important Note

SMS texts have a character limit of 160 characters. 

 

Verizon Wireless

  • SMS Gateway: number@vtext.com (10-digit phone #, no formatting)
  • Example: 4045555555@vtext.com

Troubleshooting

  1. Sign in to your Verizon account page
  2. Click on Block Calls & Messages under PLAN
  3. Click on Internet Spam Blocking tab
  4. Uncheck the block all text messages sent from the web and the block all text messages sent from email boxes

Carrier Emails

  • Verizon Wireless: number@vtext.com
  • AT&T: number@txt.att.net
  • Boost Mobile: number@sms.myboostmobile.com
  • Cricket: number@sms.mycricket.com
  • MetroPCS: number@mymetropcs.com
  • Sprint: number@messaging.sprintpcs.com
  • Straight Talk: number@vtext.com



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