CivicRec clients using CP Pay will have a planned outage on 9/25 starting at 10 pm CST. Payment processing will be unavailable for a minimum of 2 hours while we complete database maintenance.



SMS Troubleshooting


CivicRec utilizes SMS email gateways for each mobile phone carrier to deliver SMS messages. Some mobile customers may have security settings that block these messages. You can contact the individual carrier to obtain troubleshooting information. 


Important Note

SMS texts have a character limit of 160 characters. 


Verizon Wireless

  • SMS Gateway: (10-digit phone #, no formatting)
  • Example:


  1. Sign in to your Verizon account page
  2. Click on Block Calls & Messages under PLAN
  3. Click on Internet Spam Blocking tab
  4. Uncheck the block all text messages sent from the web and the block all text messages sent from email boxes

Carrier Emails

  • Verizon Wireless:
  • AT&T:
  • Boost Mobile:
  • Cricket:
  • MetroPCS:
  • Sprint:
  • Straight Talk:

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